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Choose a topic below. Just click on the link to view support information. Support Topics Using Your Phone How to Receive a Call Setting up your voice mailbox Checking your voicemail messages from your wireless phone Checking your voicemail messages from other phones Customer Service   Service provided by AT&T Mobility.

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Using Your Phone

• Press the POWER button to turn on your phone.
  
  
• Dial the number you're calling and press the SEND button. (The SEND button may vary from phone model to phone model. It may say YES, TALK or OK.) You will not hear a dial tone when placing your call.
  
  
• When you're done with your call, press END.
  (This button may also say NO.)

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How to Receive a Call

• Your Phone has to be ON in order to receive a call. Make sure the POWER button has been pressed.
  
  
• When the phone rings, press SEND, Open the Flip, Pick up the Handset on the Install models, Click the Button on the Headset Accesory.
  
  
• Press END when you've completed your call.

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Setting up your voice mailbox

1. Press and hold the 1 key (Please do not change the 1 key, which is programmed to be the voicemail number).
   
   
2. Press the # key when the greeting begins.
   
   
3. Enter your personal passcode (the last 4 digits of your wireless number).
   
   
4. Follow the voice prompts to personalize your voice mailbox.

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Checking your voicemail messages from your wireless phone

1. Press and hold the 1 key (Please do not change the 1 key, which is programmed to be the voice mail number).
   
   
2. Press the # key when you hear your personal greeting.
   
   
3. Enter your personal passcode.
   
   
4. Follow the voice prompts.

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Checking your voicemail messages from other phones

1. Dial your 10-digit wireless number.
   
   
2. Press the # key when you hear your personal greeting.
   
   
3. Enter your personal passcode.
   
   
4. Follow the voice prompts.

If you forget your passcode, call 1-866-CINGULAR to reset your passcode.

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For additional information or questions concerning voicemail, call Customer Service toll-free at:

1. 611 from your wireless phone (select the voicemail option).
   
   
2. 1-866-CINGULAR (1-866-246-4852).
   
   
3. 1-866-241-6567 (TTY for deaf and hard of hearing customers).
   
   
4. 1-866-241-6568 (for questions on accessibility by persons with disabilities).

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